A security system is intended to protect your home. But what happens in the event your home security alarms go off in Charlottesville? What are the right steps to take to help make sure you and all your family members are secure?
Your first priority is to avoid panicking. You should understand that your around-the-clock monitoring specialists are there for you. Then take the steps described below to be ready for any urgent situation.
Our 24-Hour Specialists Are There For You
A 24-7 monitoring specialist is immediately alerted when your Charlottesville home security alarms go off. After a representative is notified, they will contact you as quickly as possible to figure out what caused the alarm. Your system will activate for several different reasons, including:
In circumstances when your system was set off by accident—like forgetting that your sensors are switched on when you unlatch a window or door— an agent will contact you and figure out if you need help. Give them your passcode, and they will deactivate the alarm.
If you have an urgent situation, the monitoring agent will dispatch first responders, including police, fire, and EMS, to your home. They will even act as the point of contact if you aren't at home. Your monitoring team can also apprise emergency services on which component was tripped, helping them prepare for what might be a dangerous situation. The monitoring expert will remain on the phone with you to assist in keeping you composed and instruct you on what the next steps should be.
Recommended Steps if Your Alarm Goes Off In Charlottesville
Waking up in the dead of night to your alarm echoing through your house can be terrifying—especially if you don’t know why it’s going off. The most important thing you should do is keep yourself in control and proceed with the following:
Before anything else, get somewhere safe. Collect your family and pets as quick as you can and relocate to a protected area in the house or depart the home if needed. It's typical to have an urge to feel like you need to deal with the problem in your home, but this may put you and your family at greater risk. Instead, put a priority on trying to keep you and your family members secure and letting the authorities deal with the problem.
Finally, keep a persistent line of communication with your monitoring agent and first responders. You can get connected, so representatives of each team are talking together. On the other hand, if you can't be in direct contact with emergency services, get notifications through text messages. Even if your dealing with a false alarm, it's a good idea to maintain communications with all teams so you will be ready should an actual problem happen.
Get Protection For All Types of Emergencies in Charlottesville with Secure24 Alarm Systems
From false alarms to actual emergencies, Secure24 Alarm Systems ensures your loved ones and property are completely protected. With 24/7 monitoring, home automation, and safety alarms, your residence will turn into the secure environment you’ve always wanted. Customize the perfect home security plan by submitting the form on this page or dial (434) 214-6134 to speak with a member of our team.